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Essentia Service Agreements
Protect your investment with Electrolux Professional Essentia Service Agreements. Choose from flexible manufacturer-backed maintenance and support packages that help maximise equipment reliability, reduce downtime, extend equipment life and provide complete peace of mind for commercial laundry and catering operations.
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What is Essentia?
Essentia is Electrolux Professional’s service agreement programme. It provides structured support packages for commercial equipment, helping keep machines reliable, efficient and performing as expected. Packages can include technical support, preventative maintenance, condition reports, priority response, extended warranty options, genuine spare parts support and fixed-cost servicing.
Protect Your Investment
Help extend the working life of your equipment with manufacturer-recommended servicing.
Preventative Maintenance
Planned servicing helps identify issues before they become costly breakdowns.
Reduce Downtime
Priority support options help keep your laundry or catering operation moving.
Manufacturer Support
Support is based around Electrolux Professional service procedures and genuine parts access.
Four Levels of Cover
Electrolux Professional Essentia Service Agreements offer four flexible levels of support, allowing you to choose the level of protection that best matches your business needs and operational demands.
From standard technical support through to comprehensive all-inclusive maintenance and extended warranty protection, every package is designed to maximise equipment reliability, reduce downtime and protect your investment.
Base
Included with every new Electrolux Professional machine. Provides access to manufacturer technical support, genuine spare parts and field service assistance when required.
Performance
Adds planned preventative maintenance visits, condition reports and servicing in accordance with Electrolux Professional service manuals.
Premium
Ideal for busy commercial operations, with priority support, extended opening hours, reactive spare parts cover and discounted service rates.
Excellence
The highest level of cover, with extended parts and labour warranty, safety inspections, wear-and-tear parts replacement, fixed annual costs and 24/7 support.
Whether you operate a commercial laundry, hotel, care home, healthcare facility or catering business, Essentia helps keep your equipment operating at peak performance while reducing unexpected repair costs and extending the life of your investment.
Who is Essentia suitable for?
Essentia is ideal for businesses where equipment reliability matters, including commercial laundries, hotels, care homes, dry cleaners, healthcare facilities, hospitality sites and other professional operators.
TIECO is an approved Electrolux Professional Partner.
Ask About Essentia Cover
Buying an Electrolux Professional machine? Speak to us about adding the right Essentia service agreement for your business.
Request Essentia Information View Essentia PDF