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Cookie Policy
What cookies are, exactly which ones this website uses, what each one does, and how you can turn them on or off.
Last updated: 7 August 2026This policy applies to theironingequipmentcompany.co.uk, operated by TIECO Ltd (company number 15780861, VAT number GB464973938).
What are cookies?
A cookie is a small text file that a website stores on your computer, tablet or phone when you visit. It lets the site remember things about you — what's in your basket, whether you're logged in, which currency you've selected — so you don't have to set them again on every page.
Technologies that work like cookies, such as local storage and tracking pixels, are covered by this policy too.
Your choices
You are in control
When you first visit, we ask whether you accept cookies that are not strictly necessary. We only set analytics and advertising cookies if you choose Accept all.
You can change your mind at any time. Your choice is remembered for six months, after which we'll ask again.
If you choose Reject all, the site still works normally — you can browse, add items to your basket and check out. We simply won't be able to measure how the site is being used or how well our advertising works.
The cookies we use
Required for the website to function and for services you have specifically asked for, such as adding an item to your basket. They do not track you across other websites. Under UK law these do not require your consent, so they cannot be switched off.
| Cookie | Provider | Purpose | Expires |
|---|---|---|---|
OCSESSID |
TIECO (first party) | Keeps your session active so your basket contents and login persist as you move between pages. | Session |
currency |
TIECO (first party) | Remembers the currency you have selected. | 30 days |
language |
TIECO (first party) | Remembers your language preference. | 30 days |
tieco_consent |
TIECO (first party) | Records your cookie choice so we don't ask again on every page. | 6 months |
__stripe_mid |
Stripe | Fraud prevention and secure card payment processing at checkout. | 1 year |
These make the site more useful but are not essential to placing an order.
| Cookie | Provider | Purpose | Expires |
|---|---|---|---|
recently_viewed |
TIECO (first party) | Remembers products you have recently looked at so we can show them again. | 30 days |
twk_uuid_*TawkConnectionTime |
Tawk.to | Powers the live chat window — remembers your conversation so you don't have to repeat yourself, and tells us whether you are a new or returning visitor. | Up to 6 months |
These help us understand how visitors find and use the site so we can improve it. The information is aggregated and we do not use it to identify you personally.
| Cookie | Provider | Purpose | Expires |
|---|---|---|---|
_ga |
Google Analytics 4 | Distinguishes one visitor from another so visits can be counted correctly. | 2 years |
_ga_4KP1RZHH8J |
Google Analytics 4 | Maintains the state of your visit — which pages you saw and in what order. | 2 years |
These tell us whether an advert led to an enquiry or an order, so we don't waste money advertising to the wrong people. They may also be used to show you our adverts on other websites.
| Cookie | Provider | Purpose | Expires |
|---|---|---|---|
_gcl_au_gcl_aw_gcl_gs |
Google Ads | Records that you arrived from a Google advert, so that an enquiry or order can be attributed to it. | 90 days |
IDEtest_cookie |
Google (doubleclick.net) | Measures advert performance and supports remarketing. Set on Google's own domain, not ours. | Up to 13 months |
Third parties
Some cookies are set by companies who provide services on our behalf. We do not control their cookies, and we recommend reading their own policies.
Where these providers transfer data outside the UK, they do so under the safeguards described in their own privacy policies.
Google Consent Mode
We use Google Consent Mode. In plain terms: until you accept, Google's tags run in a restricted state — they do not write cookies or read advertising identifiers, and they receive only anonymous, aggregated signals. If you accept, they operate normally. If you reject, they stay restricted.
Managing cookies in your browser
Alongside our cookie settings, you can control cookies through your browser. Blocking all cookies will stop parts of this site working — you will not be able to keep items in your basket or complete an order.
For independent guidance on cookies and your rights, see the Information Commissioner's Office: ico.org.uk/for-the-public/online/cookies
Your rights
Where cookies collect personal data, UK GDPR gives you the right to access that data, to have it corrected or erased, to object to how it is used, and to withdraw consent at any time. Withdrawing consent is as simple as choosing Reject all in .
You also have the right to complain to the Information Commissioner's Office at ico.org.uk/make-a-complaint.
How we handle personal data more generally is set out in our Privacy Policy.
Changes to this policy
We review this policy whenever we add or remove a service that sets cookies. The date at the top shows when it was last changed.
Contact us
If you have any questions about this policy or how we use cookies:
